IBPSFoundation · Design
UX & Design
Research, information architecture, and design systems that make complex tools usable — for control rooms, claims desks, case workers, and field crews.
What we deliver
User Research
Contextual inquiry on actual work — control rooms, case workers, field engineers. Not focus groups for consumer apps.
Information Architecture
Domain modeling and IA for systems carrying thousands of entities, policies, and workflows.
Design Systems
Component libraries, design tokens, accessibility-first. Tokens shipped as code, not just Figma.
Interaction Design
High-density screens for analyst & operator workflows. Where every click costs time, every misclick costs money.
Accessibility
WCAG 2.2 AA as baseline. Screen-reader-tested, keyboard-navigable, contrast-validated.
AI-Augmented UX
The pattern language for agent interfaces: confidence display, human approval gates, audit trail surfaces.